Return Policy:

We hope you love every purchase from The Nestled Poppy Boutique. However, we understand that occasionally a return may be needed. Please review our return policy below, and keep in mind that we are a small business that works hard to bring you new arrivals weekly.

You must initiate a return within 7 business days of receiving your order. We believe one week from delivery is enough time to try on an item and decide if it will work for you or not. Please use the return portal below to start your return and be sure to include your order number, the item(s) being returned, and the reason for return.

Items must be received by us within 14 business days of submitting your return request. Returns received outside of this window will not be accepted.

For local pickup orders, items must be returned to our pickup bin within 4 business days of return request approval.

Returns are processed in the form of STORE CREDIT ONLY(read below for more info)

*Also please note that original shipping cost of $7.50 is nonrefundable and is not part of the refund when issued store credit*

Your item(s) also must be in the same condition that you received them, unworn, unwashed and unused, with Boutique tag still attached, and in its original packaging. *If for some reason original packaging is not an option please have your local mail service provide you a clean sealed package*

STORE CREDIT:

Allow 3-5 business days for us to process your return and issue store credit

Website orders will receive e-gift. STORE CREDIT WILL NEVER EXPIRE! Store Credit is calculated automatically to reflect any discounts, shipping and taxes at time of purchase.

ITEMS THAT ARE NON-RETURNABLE:

Unfortunately, we cannot accept returns on sale items or gift cards. The below list also cannot be returned for store credit.

• Bodysuits, intimates (bra, barrettes etc.) are not eligible for return due to sanitary precautions.
• Is a sale item (anything under our sales tab)
• All sale items are final (items will have “FINAL SALE” within title — look for that if you are unsure)
• Seasonal/Holiday promotion items (Black Friday/Christmas/Easter etc.)
• Any item purchased at or over 25% off.
• Evident that item has been worn or washed.
• Items must not contain an excessive amount of human or animal hair and must not contain any smoke smell. Items that do not meet these requirements will be subject to denial. Any items that get returned with makeup marks or smears will not receive full credit.

DAMAGES AND ISSUES:

Please inspect your order and contact us within 24 hours of receiving your package in the mail. Please email us at thenestledpoppyboutique@gmail.com with picture proof if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We provide paid return labels for damaged items only. If your size is still available we will replace/exchange the item first. If it is no longer available we will return as store credit.